Best  Price Guarantee

 

GENERAL TERMS AND CONDITIONS OF THE BEST PRICE GUARANTEE



When booking via our website (direct booking) we guarantee you the best price. Should you find an equivalent offer at a cheaper rate on another website 24 hours after booking your overnight stay via www.ambassadorhotel.ch and inform us about it at least 48 hours before arrival, we will confirm the cheaper rate minus 10% discount on the room rate.


CONDITIONS FOR THE COMPARATIVE RATE:

- The comparative rate is directly bookable and publicly available

- Identical hotel

- Identical arrival and departure dates

- Identical room category and number of persons

- Identical currency

- Identical inclusive services

- Identical payment terms

- Identical booking conditions (e.g. length of stay, advance booking period)

- Identical cancellation and change conditions


THE FOLLOWING TARIFFS ARE EXCLUDED FROM THE "BEST PRICE GUARANTEE":

- Business rates

- Group rates (more than 7 rooms)

- travel agency rates

- online auctions

- Comparison rates from websites where the name of the hotel is not disclosed until after the booking is made

- Offers from websites that bundle the accommodation into a package

- Websites or programs that require registration or membership

- Prices corresponding to sites that offer bank checks as a means of payment

- claims submitted within 24 hours of the first available check-in time for the reservation in question